Help center
Frequently asked questions
Quick answers for delivery, payment, and order management.
How quickly do orders arrive?
Standard deliveries usually arrive the next day, while express orders are prioritized within a shorter delivery window.
Which payment methods are supported?
You can currently pay with cash on delivery or bKash, depending on the order flow you choose at checkout.
What happens if an item is unavailable?
If stock changes before dispatch, the checkout flow and product pages surface stock errors so the basket can be updated before confirmation.